FAQs
QUESTIONS ABOUT THE BRAND
QUESTIONS ABOUT THE FURNITURE
HOW TO LEARN MORE ABOUT THE FURNITURE
HOW TO PURCHASE THE FURNITURE
SUPPORT, WARRANTY AND CARE/CLEANING QUESTIONS
QUESTIONS ABOUT THE BRAND
Q: What is the Martha Stewart Furniture™ with Bernhardt brand?
A: In partnership with Bernhardt Furniture Company, Martha Stewart Furniture™ offers a complete assortment of furniture for the home. The furniture collections provide consumers with an abundance of decorating possibilities that allow them to put together, with ease and confidence, rooms that are as comfortable and personal as they are affordable. Designed to fit comfortably in either traditional or contemporary settings, all of the Martha Stewart Furniture™ with Bernhardt is both functional and beautiful, reflecting a commitment to quality and value.
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Q: Who is Martha Stewart Living Omnimedia?
A: Martha Stewart Living Omnimedia is an integrated content and commerce company that creates how-to content and related merchandise inspired by Martha Stewart, the authority on all things to do with the home. Martha's step-by-step, instructive approach has given millions of Americans the confidence to take on any project. Our merchandise and how-to content allow "dreamers" to become "doers." And, because we're omnimedia, we can consistently reach the widest possible audience.
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Q: Who is Bernhardt?
A: Bernhardt Furniture Company has been crafting furniture since 1889. Located in the foothills of Western North Carolina, we are one of the oldest and largest family owned marketers of fine wood and upholstered furniture in the United States. We are committed to high business standards and the principles of fine craftsmanship. We employ more than 1400 people in the U.S. and abroad, with 12 facilities in Western North Carolina and four offices overseas.
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QUESTIONS ABOUT THE FURNITURE
Q: What are the collections in the Martha Stewart Furniture™ with Bernhardt brand and where do the names come from?
A: The Martha Stewart Furniture™ with Bernhardt collections are inspired by the homes and landscapes Martha loves. Each has its own character, including distinctive color palettes, finishes and hardware, yet you can easily combine pieces from all collections, as well as from our upholstery assortment.
Calm and comfort characterize the Lily Pond® Collection. Its seaside palette and breezy sophistication embody the sunny beauty of Martha's 19th-century beach house, located on the eastern shore of Long Island. Simple shapes, unexpected finishes, and reflective surfaces combine in a collection as relaxing and easy to live with as an ocean view.
Simple elegance and majestic naturalism meet in the Skylands® Collection. Inspired by Martha's 1925 stone house in Maine, the furniture echoes the subtle textures and deep colors of this forested estate. An eclectic mix of dark woods, lavish materials, and elegant embellishments, this collection creates interiors as grand and inviting as nature itself.
The Turkey Hill® Collection celebrates the ease of "great room" living. In an update of this congenial tradition, classic, comfortable pieces couple smart features with heirloom quality and design. Inspired by the 1805 Connecticut farmhouse Martha lived in for over thirty years, this furniture welcomes entertaining as well as family life, for rooms as friendly as they are practical.
Influenced by a modernist sensibility and the stunning West Coast landscape Martha loves, the Opal Point™ Collection blends modernism's thoughtful functionality and the coast's spirit of informal luxury. With streamlined forms, useful conveniences, and fanciful details, the furniture has all the radiant beauty of the gemstone for which it is named.
The Katonah™ Collection draws inspiration from the warm, well-mannered atmosphere of Martha's newest residence, a lovingly restored 1925 farmhouse and stable. This furniture is based on classic American style with a touch of formal refinement, ornamenting rich wood finishes with luxurious hardware and hand-painted details. The mix of the familiar and the fancy embodies a spirit of refreshed traditionalism.
The North River™ Collection brings together the warmth of old-world country furnishings and the smart sophistication of modern design. It mingles traditional honey-colored finishes and wood turnings with chic mid-century profiles and luxuriously grained mahogany veneers. Inspired by Martha’s favorite eclectic living spaces, the North River Collection celebrates the distinct individuality of a home lovingly assembled over time.
From casual sectional sofas for family living to crisply tailored wing chairs for formal entertaining, our Upholstery Collection includes every style you need, whether you're furnishing an entire home or looking for that one perfect piece to complete a room. Each piece starts with quality construction and is smartly finished with inspired detailing, for upholstery that is both beautiful and long-lasting.
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Q: What makes products in the Martha Stewart Furniture™ with Bernhardt brand different?
A: ECLECTIC MIX The range of design influences in the furniture collections reflects a recognition of how a home comes together—piece by piece, room by room. Case goods inspired by 18th- and 19th-century antiques bring variation and harmony to any decorating scheme, while upholstered pieces with the clean, simple lines of mid-century furniture look at ease in any setting.
REFINED PROPORTIONS The furniture reflects a careful balance of shape and proportion—from chairs compatibly scaled to serve equally well in many different roles, to sofas with clean, simple outlines and generously plump arms just right for lounging.
THOUGHTFUL DETAILS Every piece is the perfect blend of beauty and function, combining the quality of antique craftsmanship with the attention to detail of contemporary design. Kitchen islands incorporate removable cutlery boxes for easy table setting, storage chests include file storage and sliding trays to enhance organization, and dressers feature jewelry drawers to protect personal treasures.
DISTINCTIVE MATERIALS Traditional furniture forms have been updated with striking new finishes, while upholstered pieces are distinguished by richly textured fabrics in full-bodied colors. A tray table with a hand-painted top offers unusual style; wood finishes feature stunning cathedral grains; and a brass bed rendered in Polished Nickel finish reinvents a classic design.
QUALITY AND DURABILITY Every piece is built to serve the customer for years to come, and is constructed with long-lasting materials. Select upholstery items feature high-quality linen tape and fine nailhead detailing for tailored comfort, while beds have three-slat mattress support systems for a sturdy, luxurious foundation.
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HOW TO LEARN MORE ABOUT THE FURNITURE
Q: Where can I learn more about the Martha Stewart Furniture™ with Bernhardt brand, products, or retailers?
A: Visit your nearest Certified Martha Stewart Furniture retailer. They are the best source of information about the furniture.
Marthastewart.com—This website provides product information and a store locator for all Certified Martha Stewart Furniture Retailers, 24 hours a day, seven days a week.
888-5-MARTHA—This toll-free customer service number offers personal assistance, 24 hours a day, seven days a week, for product queries, store locations, and to order catalogs.
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Q: How can I see pictures of the furniture?
A: Furniture images can be found in catalogs, in your local retailer’s gallery, or you can view them on-line by clicking here.
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Q: How can I get a furniture catalog?
A: If you would like to purchase one of our furniture catalogs, call 1-888-5-MARTHA or click here.
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Q: How long will it take me to receive my furniture catalog?
A: Depending on the shipping method you choose, your catalog will be shipped within 24-48 hours of purchase. It will be mailed via USPS Standard Mail for standard delivery, with normal arrival time within 7-10 days, or USPS Priority Mail for express delivery, with arrival within 4 days.
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Q: What is the return/exchange policy for furniture catalogs that I purchased?
A: If a furniture catalog fails to meet your expectations, please return the unused catalog, within two weeks of purchase date, and we will replace or exchange it for you or refund your payment.
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Q: I like a bed shown on your web site. Do your beds come in multiple sizes?
A: Our beds are usually made in Queen, King, and California King Sizes. The retailer nearest you can verify what sizes are available for the bed style you like. To see a complete listing of retailers in your area click here.
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Q: What about sofas? How do I know if a style I like is available in a love seat or sectional?
A: To verify if a sofa style is available in a love seat or sectional, visit the retailer nearest you. To see a complete listing of retailers in your area, click here.
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HOW TO PURCHASE THE FURNITURE
Q: How can I buy the furniture?
A: Our furniture can be purchased through authorized Martha Stewart Furniture Retailers.
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Q: How do I find retailers who offer Martha Stewart Furniture with Bernhardt?
A: You can find retailers who carry Martha Stewart Furniture with Bernhardt by clicking here, or by calling toll-free 1-888-5-MARTHA.
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Q: Is it possible to purchase Martha Stewart Furniture with Bernhardt products online?
A: No. Martha Stewart Furniture with Bernhardt is sold through fine retailers and department stores across the country, as well as in many locations outside the United States. A complete list of locations in your area can be found through our dealer locator.
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Q: Can I buy Martha Stewart Furniture with Bernhardt furniture directly from Bernhardt?
A: No. Retail furniture stores are valuable sources for advice, design assistance, and delivery and setup services. We sell our products through retailers and department stores across the country, as well as in many locations outside the United States. A complete listing of locations in your area can be found through our dealer locator.
Please note: Authorized Martha Stewart Furniture with Bernhardt dealers carry a variety of our furniture pieces and collections. Please contact the dealer nearest you for information about the collections offered at their location.
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SUPPORT, WARRANTY, AND CARE/CLEANING QUESTIONS
Q: What if I have a problem with a Martha Stewart Furniture product that I purchased?
A: In every instance, the best way to address questions or problems that arise after your product is delivered is to contact the retailer where you purchased your furniture. They will be the best source for help in solving your problem. To see a complete listing of retailers in yoru area, clicking here.
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Q: What if I need a replacement part for a Martha Stewart Furniture product that I purchased?
A: Damaged or missing parts can often be replaced. If you need to get a replacement part for a Martha Stewart Furniture item, please contact the retailer where you purchased your furniture for assistance.
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Q: What is the warranty on Martha Stewart Furniture products?
A: View the full warranty for wood furniture or upholstered furniture by clicking here.
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Q: Can I register my Martha Stewart Furniture product online?
A: Yes, you can register wood furniture of upholstered furniture online by clicking here.
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Q: How do I find tips for cleaning and caring for my Martha Stewart Furniture product?
A: For tips to help you care for your wood or upholstered furniture from Martha Stewart Furniture, click here.
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Q: If I give you my name and contact information, how do I know that you will not sell my contact information to other companies?
A: We have the utmost respect for your privacy. We promise never to sell your contact information to anyone. Our promise is our guarantee.
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