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Frequently
Asked Questions

Purchasing Catalogs & Furniture

Questions about Bernhardt Furniture

Questions about Martha Stewart Furniture with Bernhardt

Sales & Promotions

Environmental Policy

Purchasing Catalogs & Furniture

Q: Can I get a catalog of Bernhardt furniture?

A: Catalogs are available for Bernhardt products for a small fee. You can order a catalog online or call 1-866-527-9099.

Q: Is it possible to purchase Bernhardt products online?

A: Bernhardt Furniture is sold through fine retailers and department stores across the country, as well as in many locations outside the United States. A complete listing of locations in your area can be found through our dealer locator.

Q: Can I buy Bernhardt furniture directly from Bernhardt?

A: Retail furniture stores are valuable sources for advice, design assistance, and delivery and setup services. Bernhardt sells its products through retailers and department store settings across the country, as well as in many locations outside the United States. A complete listing of locations in your area can be found through our dealer locator.

Please note: Authorized Bernhardt Dealers carry a variety of our furniture pieces and collections. Please contact the dealer nearest you for information about the collections offered at their location.

Questions about Bernhardt Furniture

Q: I like a bed shown on your Web site. Do your beds come in multiple sizes?

A: Bernhardt's beds are usually made in Queen, King, and California King sizes. The retailer closest to you can verify what sizes are available for the bed style you like. To see a complete listing of retailers in your area, visit our dealer locator.

Q: How about sofas? How do I know if a style I like is available in a loveseat or sectional?

A: To verify if a sofa style is available in a loveseat or sectional, visit the retailer closest to you. To see a complete listing of retailers in your area, visit our dealer locator.

Q: I've had a problem with a Bernhardt product I purchased. What steps should be taken to get it repaired?

A: In every situation possible, the best path to follow for questions or problems after your product is delivered is to contact the retailer where you purchased your furniture. They will be the best source for helping solve your problem.

Q: I recently moved, and in the move, a drawer handle was damaged on my dresser. Help!

A: Often damaged parts can be replaced. If you need to get a replacement part for a Bernhardt item, contact the retailer closest to you for assistance. To see a complete listing of retailers in your area, visit our dealer locator.

Q: What is Bernhardt's warranty on their products?

A: Bernhardt stands behind their products. View the full Bernhardt warranty for wood furniture or upholstered furniture.

Q: Can I register my Bernhardt furniture online?

A: Yes! You can register your furniture online.

Q: How can I find tips on caring for my Bernhardt product?

A: Tips to help you care for your Bernhardt products are available for wood furniture and upholstered furniture.

Q: What is the warranty on television lIft mechanisms and other electronic components?

A:

Television lift mechanisms, power supplies, and other electronically related components are warranted by each respective manufacturer.

Furnlite warrants to the original purchaser of the FC-FMP-3500 TV Lift that, for a period of one year from date of purchase, the TV Lift (1) shall be free from defects in design, assembly, material and workmanship and (2) shall perform within its design specifications.

Furnlite shall, at its option, replace the defective TV Lift free of charge on site in the event that, during the Warranty Period, (a) a TV Lift is found (i) to be defective in design, assembly, material or workmanship or (ii) to perform outside its design specifications.

For more complete warranty information, please contact Furnlite directly at 704-538-3193.

Questions about Martha Stewart Furniture with Bernhardt

Q: How do I view product information for Martha Stewart Furniture with Bernhardt?

A: Visit www.bernhardt.com/marthastewartfurniture to browse current furniture collections. If you have additional questions, you can call toll-free 1-888-5-MARTHA.

Q: How do I purchase a Martha Stewart Furniture with Bernhardt catalog?

A: Catalogs for Martha Stewart Furniture with Bernhardt are available by ordering online, or by calling toll-free 1-888-5-MARTHA.

Q: How do I find retailers who offer Martha Stewart Furniture with Bernhardt?

A: You can find retailers who carry Martha Stewart Furniture with Bernhardt by visiting www.bernhardt.com/marthastewartfurniture, or by calling toll-free 1-888-5-MARTHA.

Q: What kind of warranty is offered with Martha Stewart Furniture with Bernhardt?

A: Valuable warranty information can be found by clicking here.

Q: Can I register my Martha Stewart Furniture with Bernhardt online?

A: Yes! Click here to register your furniture using the online form.

Q: How do I care for my Martha Stewart Furniture with Bernhardt?

A: Tips for caring for your product can be found by clicking here.

Sales & Promotions

Q: How can I find out when you are having a sale?

A: We would love to keep you updated with news of special promotional offers and events! Just add your name to our e-mail list and we will send you notice of promotions and special offers. (You can remove your name or manage your profile at any time.)

Sales that are currently in progress can also be found on our Promotions page.

Q: If I give you my name and contact information, how do I know that you will not sell my contact information to other companies?

A:
Bernhardt has the utmost respect for your privacy. We promise never to sell your contact information to anyone. Our promise is our guarantee.

Environmental Policy

Q: What is Bernhardt's position regarding recycling and the environment?

Bernhardt is committed to providing a safe workplace and to maintaining sound and sustainable business practices for the benefit of our employees, shareholders, community, and customers.

We pledge to conserve raw materials and natural resources, while recycling and reducing waste, to promote the use of raw materials and manufacturing processes which contribute to clean air and water, and to strive to use non-toxic, renewable, and recyclable materials.

Employee involvement at every level will be considered a major component of meeting our goals and objectives.  We also will have open dialog and participation with governmental agencies, our trade associations, and our community, in order to improve our environment.

Read more about out environmental policy here.

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